LEGAL REFERENCE

Aap ke niji maloomat r89 par محفوظ hai

Hamari privacy policy saaf aur sidhi hai. Hum batate hain ke hum aap se kaun si maloomat leta hain, us se kya karte hain, aur aap ke account...

Data encryptionPayment confidentialityAccount securityRegional complianceTransparent practice
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r89 Aap ke niji maloomat r89 par محفوظ hai

Hamari privacy posture aur aap ke haqooq

Jab aap r89 par account banate ho, hum aap se naam, email, phone number aur bank details maangte hain—sirf verification ke liye. Yeh information encrypted rahti hai aur kisi teesre farokht nahi hoti. Aap ka JazzCash, Easypaisa, SadaPay ya Raast account number sirf transaction process karne ke liye decode hota hai, phir wapas encrypted ho jata hai. Hamari servers Pakistan-compliant data centers

mein hain jahan local qanoon ijazat deta hai. Agar aap apna account delete karna chahte ho ya apni data access karna chahte ho, hum 30 din mein request process karenge. Withdrawal ka history bhi aap ke account mein rehta hai, lekin payment method ka complete number nahi dikhai deta—sikharon dikhayi dete hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE Rابطہ KAREN

Privacy ke sawaal ke liye support channels

Team online

Email Support

[email protected] par apne data ya security ke baare mein koi bhi sawaal bhej sakte ho. Hum 24 ghante mein jawaab dete hain aur aap ke concern ko detail mein address karte hain.

Live Chat

r89.best ke lobby mein live chat khol kar directly privacy team se baat kar sakte ho. Hamara team Roman Urdu mein available hai aur aap ke account privacy ke baare mein tab-tak baat karega jab tak aap satisfied na ho.

Account Settings

Aap ke account mein 'Security & Privacy' section mein download option hai. Apne data ka ek copy PDF mein immediately mil jayegi—koi waiting period nahi, sirf aap ke browser se download ho jayega.

SECURITY KI BUNYAD

Aap ki suraksha ke naam par hamari commitment

SSL Encryption

Har transaction aur login SSL 256-bit encryption ke through jata hai. Yani aap ka JazzCash PIN ya Easypaisa password kabhi plain text mein server tak nahi pahunchta. Hamesha encrypted rahta hai, transfer hote waqt bhi.

Payment Data Segregation

Aap ke SadaPay ya Raast account details alag server mein store hote hain jahan r89 ka general account data nahi hota. Agar kisi karan se ek server compromise ho to doosra server safe rehta hai.

Two-Factor Authentication

Login ke baad SMS one-time passcode aata hai jo sirf aap ke registered phone par aata hai. Yeh optional nahi hai—har account ke liye mandatory hai, especially JazzCash aur Easypaisa linked accounts ke liye.

Audit Trails

Har withdrawal, login, aur payment attempt ka record aap ke account history mein dikhai deta hai. Agar kisi transaction ke baare mein sawaal ho to hum audit log check kar sakte hain aur exact timestamp batate hain.

Regular Security Updates

Hamara dev team har mahine security patches release karta hai. Agar koi vulnerability find hota hai to hamara team 48 ghante mein fix release karta hai aur sab users ke accounts ko temporary lock kar deta hai jab tak update complete na ho.

Compliance Audits

Hamara privacy policy aur security practices har quarter mein third-party auditor se check karate hain. Report aap ke request par available hai—sirf [email protected] par email karo aur dekhne de saakte ho.

Hamara privacy approach sab ilaqon mein same hai

Data Collection
Sirf wahi information lete hain jo account verify aur transaction process karne ke liye zaroori hai. Extra, unnecessary data kabhi nahi mange—koi marketing profile nahi banate.
Encryption Standard
AES-256 encryption sab payment methods ke liye—JazzCash, Easypaisa, SadaPay, Raast sabke liye same level ki security hai. Koi variation nahi, koi downgrade nahi.
Retention Policy
Transaction history 7 saal tak store hote hain (Pakistan ke tax law ke liye). Deleted accounts ka anonymized data 30 din baad purge ho jata hai.
Third-Party Sharing
Aap ki personal ya payment data kabhi advertisers, analytics firms ya third-party services ko nahi diya jata—sirf legal order pe hi share karte hain.
Cookie & Tracking
Hamara site functional cookies use karta hai (session management, language preference). Marketing ya behavioral tracking cookies nahi hote. Local storage mein sirf aap ka theme setting aur last viewed game save hota hai.
Update Notification
Jab privacy policy change hota hai, hum email bhejte hain aur account dashboard par banner lagata hai. Aap ko opt-in karna padta hai naye terms ko accept karne ke liye.
Cross-Border Transfer
Aap ka data supported ilaqon mein hi rehta hai jahan local qanoon ijazat deta hai. Pakistan ke outside transfer sirf legal process ke through hota hai.
POLICY KI KHUSOOSIYAAT

Aap ke privacy ke visible elements aur controls

Privacy Dashboard Account settings mein 'Privacy Center' open kar sakte ho—wahan tak...
Password Reset anytime Jab bhi chahiye password change kar sakte ho. Purana password...
Device Management Jitne devices se login kiye ho sab dikhte hain—mobile, desktop...
Download Your Data Account ke 'Export' button se apna poora data—transactions, profile, settings—ek...
Privacy Preferences Email notifications disable kar sakte ho (sirf critical alerts mandatory...
Account Deletion Request Delete Account option mein request submit karne ke baad 30...

Privacy policy ke baare mein aap ke sawaal

Nahi. Login ke waqt aap ka JazzCash PIN screen par enter hota hai phir tezi se hash ho jata hai. Actual PIN kabhi nahi store hota. Sirf transaction authorization ke waqt JazzCash gateway ko bheja jata hai, r89 ke servers par stored nahi rehta.

Agar aap ko suspicious activity dikhe to turant [email protected] par email karo aur hamara team account lock kar deta hai. 48 ghante mein full investigation hoti hai. Agar unauthorized withdrawal hua ho to hum refund process start karte hain aur police report mein help karte hain.

Nahi. r89 aur Easypaisa ke beech jo information share hoti hai woh sirf verification ke liye hai. Credit reporting agencies ko koi data nahi jata. Aap ke gaming history ya withdrawal patterns aap ke banking record par nahi aate.

Bilkul nahi. Aap ka personal aur payment data kisi ko bhi marketing ke liye share nahi kiya jata. Hamara internal analytics sirf aggregate numbers dekhta hai—'total transactions this month' waghairah, lekin kisi individual ka data kabhi track nahi hota marketing purpose se.

Transaction history 7 saal tak store hoti hai (Pakistan tax law). Account information jab tak active hai tab tak store rahti hai. Agar account delete karo to personal data 30 din baad purge ho jata hai, lekin anonymized transaction record (dates, amounts, no names) 7 saal tak rehti hai legal reasons se.

Nahi. r89 ko sirf confirmation aata hai ke transaction approved hai ya nahi. Bank balance, account number ke poore details, ya koi aur banking info r89 ke pass nahi jata. Sirf amount aur transaction ID store hota hai.

Haan. Jab bhi policy update hota hai, email aata hai aur dashboard par banner dikhai deta hai. Naye terms ko accept karna zaroori hota hai—agla login karte waqt confirmation maang ta hai. Kabhi automatically consent nahi hota.